Industrial Valves & Steel Suppliers

Privacy Policy

Industrial Valves & Steel Suppliers a leading provider of industrial valves, steel products, and pipe fittings, is committed to protecting the privacy and security of our customers, website visitors, and other individuals who interact with us. This Privacy Policy explains how we collect, use, and protect personal data.

1. Scope of this Policy
This Privacy Policy applies to:

– Our website ( https://industrialvalves.co.zw/ )
– Our online services and applications
– Our marketing and sales activities
– Our customer service and support operations

2. Personal Data We Collect
We collect personal data that you provide to us, including:

– Contact information (name, email address, phone number, mailing address)
– Business information (company name, job title, industry)
– Order and payment information (order history, payment method, billing address)
– Technical information (IP address, browser type, operating system)
– Communication preferences (email subscriptions, newsletter preferences)

3. How We Use Personal Data
We use personal data for the following purposes:

– To provide our products and services
– To process orders and payments
– To communicate with customers and respond to inquiries
– To improve our website and online services
– To send marketing and promotional materials (with consent)
– To comply with legal and regulatory requirements

4. Sharing Personal Data
We may share personal data with:

– Our affiliates and subsidiaries
– Our service providers and contractors (e.g., payment processors, shipping companies)
– Our business partners and distributors
– Law enforcement and regulatory agencies (as required by law)

5. Data Security and Protection
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

– Encryption and secure data storage
– Access controls and authentication
– Regular security audits and testing
– Incident response and breach notification procedures

6. Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When personal data is no longer needed, we will delete or anonymize it.

7. Your Rights and Choices
You have the following rights and choices:

– To access and correct your personal data
– To opt-out of marketing and promotional communications
– To request deletion of your personal data
– To restrict processing of your personal data

8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your experience and provide personalized content. You can manage your cookie preferences through your browser settings.

9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and take effect immediately.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Industrial Valves & Steel Suppliers
Physical Address: 1385 Ampleside Road, Aspindale, Harare
Contact Numbers: +263242698815 | 0777430811
Email Address: hello@industrialvalves.co.zw

By using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy.

– The END –

Last updated: 21/02/2025